FAQs

-Care instructions-

Being that it is part sterling silver care for my body jewelry is a tad different than your typical simple steel or titanium hoops for the most part. The titanium or steel hoops that come with the jewelry can be cleaned as usual and without being removed from the piercing, just remove the decorative silver portion and follow your preferred care routine. For the silver portion, I recommend cleaning every few days and that you purchase a micro bristle toothbrush or use an old softened up toothbrush that you otherwise would have thrown out. The detailed nature of my work means there are a lot of places grime can build up with infrequent care and the brush really helps get into the crannies. Simply scrubbing under warm water should be fine, always plug the sink drain before taking out your jewelry I've learned that hard lesson 3 times now. If warm water isn't cutting it then tinnies drop of dish soap works great. NEVER use saline spray on the silver portion as it will cause it to tarnish much more rapidly. On that note, it is natural for silver to develop a tarnish over time, especially when exposed to salty water or air, or when left unworn for long periods of time. In each box, I've included a small sunshine silver polishing cloth. If worn regularly and kept out of saltwater using the cloth should not be necessary for years to come. If you do plan on not wearing your jewelry for an extended period of time store it wrapped in the polishing cloth as the compounds will inhibit tarnish formation. If a brown/black tarnish does form simply wipe away the tarnish with the dry polishing cloth until the desired finish is achieved and wash the piece thoroughly with dish soap before putting it back in.

-Putting in your new ring-

Putting in captive bead jewelry can be a little bit difficult if you have never worn captive bead before. The slotted design of the silver sheath in my opinion actually makes them easier to put on than a traditional “bead” the most difficult part is typically getting the hoop in especially if you intend to wear the piece as a septum ring. There are multiple guides online for putting in a captive bead ring, it is normal for it to pinch a little bit when being slid over the septum before threading it through the piercing. If you are truly having difficulties getting the hoop in I've made and uploaded a short tutorial on TikTok that I have embedded below, if you are truly having difficulties do not be afraid to reach out to your local piercer and inquire about a jewelry change any other questions feel free to shoot me a DM on Instagram or email and I’ll try and get to it if I can.

-Return policy- 

For conventional non-body jewelry bracelets, neck chains, etc pieces can be returned within 1 week of arrival in a non-worn state shipped, and insured at the customer's expense. Custom orders and made-to-order/pre-ordered items are non-refundable.

Body jewelry Nose rings, earrings, piercings, etc. Anything that enters the body and is not worn externally, for sanitary reasons is non-refundable.   

-Cancellation policy-

Non-made-to-order and non-custom orders can be canceled any time before the product is shipped. made-to-order and custom orders cannot be canceled after materials for the order have been purchased or ordered. Typically within 48 hours of the order being placed

-Terms of Service- 

I am not responsible for any of the assumed risks common to the wearing of body jewelry including but not limited to Metal sensitivity issues, Infection, chipped teeth/dental injury, scaring or tearing as a result of improper care and procedure when wearing or putting in body jewelry.  

I DO NOT RECOMMEND and highly advise against wearing my work in fresh still healing body piercings. This is not because my work is unsafe I have worn my own work in fresh piercings myself but for reasons of aftercare. The high detail of my work means there are plenty of places for the puss and crust associated with a healing piercing to accumulate making aftercare more difficult and increasing the risk of rejection. For a new piercing simple is safe and makes cleaning much easier. Additionally, I personally recommend saline spray as the best form of aftercare, and the salt content of which can cause the silver portions of my work to tarnish rapidly. This is why the recommended daily maintenance for my piercings is to remove the decorative portion clean the piercing and hoop/post with saline spray and use a micro-bristle toothbrush and a tiny bit of soap to clean the decorative bit before drying thoroughly.